The Cinematheque is committed to protecting the privacy and security of personal information held about its patrons and or interested parties. The following is a statement of our commitment to ensure that the collection, use, disclosure and security of your personal information complies with the provisions of the Privacy Act and the Personal Information Protection and Electronic Documents Act in terms of legal conformity and ethical practice.
Collection of information
The Cinematheque collects personal information only from ticket-buyers (directly or through the venue box offices and ticketing agencies), donors, members, volunteers, and/or others who have shown an interest in organisation. This information is collected by a variety of methods: phone, mail, online, or in person.
Use of information
The Cinematheque uses personal information to better serve our patrons and to expand our community of support. This primarily includes using the information:
- To provide information about tickets, events, membership and donations
- To thank supporters, fulfill donor benefits and issue tax receipts
- To invite supporters to special events
- To sell tickets and solicit donations
- For service phone calls and emails
The Cinematheque is committed to using personal information in a respectful and useful way.
Disclosure of information
The Cinematheque treats its obligations with respect to the use and disclosure of personal information very seriously. Generally, we will only use or disclose personal information for the primary purpose that it was collected or for a purpose related to the primary purpose that you would reasonably expect it to be used. We will not sell or rent your personal information.
Storage of information
Personal information is stored in our password protected database and in hard copy files. Only authorized personnel have access to this information. Personal and financial information is deleted or destroyed securely when no longer required by us.
Partner Organisations & Rental Clients
Our website may contain links to other websites and those third party websites may collect personal information about you. We are not responsible for the privacy practices of other businesses or the content of websites that are linked to our website nor the privacy practices of clients/organizations who rent The Cinematheque's theatre for events. The Cinematheque encourages users to read the privacy statements of each and every website or organization that collects personally identifiable information.
The Cinematheque does its best to ensure that all information is recorded accurately—if you notice any errors in our correspondence with you or if your personal information changes, please contact us at 604.688.8202 or info@theCinematheque.ca to update your file. If you do not wish to be contacted by phone, mail or email, contact us and we will ensure that your request is honored.