Frames of Mind
Screening Dates
  • September 19, 2018 7:30
Vancouver Premiere

An engrossing look behind the scenes at Headquarters, a 247 suicide prevention crisis centre in Lawrence, Kansas, where more than twenty thousand calls a year are answered by trained volunteers. We all learn how to talk—we don’t learn how to listen,” says one of the interview subjects in this affecting documentary, as we follow 11 young trainees working their way through a rigorous 11-week training session incorporating intense role-play scenarios covering just about every imaginable crisis. Learning how to listen with empathy and without judgement, and resisting the urge to offer quick fixes” to problems, are skills that prove difficult for some trainees to master. But many graduate to the phones, where they join others like themselves: everyday people on the front lines of suicide prevention.

Post-screening discussion with Josh Cytrynbaum and Sandy Biggerstaff.

Moderated by Dr. Harry Karlinsky, Clinical Professor, Department of Psychiatry, University of British Columbia.

Co-sponsored by The Crisis Intervention and Suicide Prevention Centre of B.C.


Josh Cytrynbaum, Clinical Coordinator at The Crisis Intervention and Suicide Prevention Centre of BC, has spent the last 10 years in the mental health field, with a special focus in crisis management, suicidality, and human sexuality.

Sandy Biggerstaff, Executive Director at the Crisis Centre, has spent 20 years successfully cultivating stakeholder relationships and leading cross-functional teams in both the post-secondary and non-profit sectors in support of vulnerable populations.

Upcoming in this Series

  • Back Home 1
  • back home
  • Canada/Cuba2022
  • Nisha Platzer
  • 90 DCP
  • NR
  • Frames of Mind
  • On The Adamant 1
  • On the Adamant
  • Sur l’Adamant
  • France/Japan2023
  • Nicolas Philibert
  • 109 DCP
  • PG
  • Frames of Mind